# Terms of Service

## 1. Use of the Platform

Synapis provides AI automation services and a machine learning platform. You must:

- Be at least 13 years old
- Use the platform only for lawful purposes
- Not upload personal, sensitive, or confidential data unless you have full rights to do so

## 2. Data Ownership

- You retain full ownership of the data you upload.
- You own the models generated from your data.
- We do not reuse, redistribute, or commercialize your data or models.

## 3. Free and Paid Plans

- Synapis offers 1,000 free credits for new users of the ML platform.
- Usage beyond the free tier may require purchasing additional credits.
- Pricing details are available upon request. Contact us at [info@synapis.io](mailto:info@synapis.io).

## 4. Account Termination

We reserve the right to suspend or terminate accounts that:

- Violate these terms
- Abuse the platform
- Attempt unauthorized access or reverse engineering

## 5. Disclaimers

- We strive to maintain uptime and functionality but do not guarantee uninterrupted service.
- Models trained on the platform are as accurate as the data and configuration provided; Synapis is not liable for incorrect predictions or business outcomes.

## 6. Limitation of Liability

Synapis shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use the platform.

## 7. GDPR and CCPA Compliance

We are committed to complying with both the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

### For EU/EEA Users (GDPR)

If you are located in the European Union or European Economic Area, you have the right to:

- Access your personal data
- Correct any inaccuracies in your data
- Delete your data ("right to be forgotten")
- Object to the processing of your data
- Export your data in a portable format
- Withdraw consent at any time where consent is the legal basis for processing

You can make a request at any time by contacting us at [info@synapis.io](mailto:info@synapis.io). We will respond within 30 days.

### For California Residents (CCPA)

If you are a California resident, you have the right to:

- Know what personal information we collect and how we use it
- Access your personal information
- Request deletion of your personal information
- Opt-out of the sale of your personal data (Note: Synapis does not sell user data)

To exercise any of your CCPA rights, please email us at [info@synapis.io](mailto:info@synapis.io). We will verify your request and respond within 45 days.

## 8. Contact

For any questions regarding these terms, please contact us at:

[info@synapis.io](mailto:info@synapis.io)
